Return & Refund Policy for Gold Projects
Effective Date : January, 2017
- This item is eligible for free replacement, within 7 days of delivery, item delivered to you. 50% Refundable after 30 days and No Refund after 1 month.
- Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on editzone.in.
- Software installation is free for Edius Gold User Edit zone will install only Edius Gold software. Windows and other hardware related software are not included. (Note:- Free installation is valid for three times in a year and once in a month.)
- Return will be processed only if:
- it is determined that the product was not damaged while in your possession.
- the product is not different from what was shipped to you.
- the product is returned in original condition.
Non-returnable Products :
- Products not eligible for refund, return or exchange include billed items.
Reseller Purchases :
- Our Refund Policy applies only to software and hardware purchased directly from EDIT ZONE. If your software or hardware was purchased through a 3rd party or reseller, it must be returned to that 3rd party or reseller, which may in turn be subject to different returns policies than ours.
- Warranty will provide by company service center.
Delivery Policies :
- We understand the importance of each item, so each delivery is handled with extreme care. We appoint a reliable courier company to deliver every single one of our products. You can also choose to pick up the items from our office located at Edit Zone.
- We will send the tracking number to our customer by email, text massage etc. after the order is shipped out. If the products are returned because of undeliverable address and cause order cancellations, customer will be responsible for return shipping charges and administration fee of 10% of the total price. Any balance will be refunded back to the customer’s accounts and online payment methods.